Recent events surrounding Hurricane Helene brought the issue of fake vs real imagery into sharp focus. Speaking to his Hard Fork co-host, journalist Casey Newton reported on the circulation of an AI-generated image of a frightened young girl on a boat holding a puppy. "Yeah, so a number of high-profile right-wing accounts have been sharing this stuff online. Utah Senator Mike Lee reposted the girl with the puppy on his personal X account, although he did later delete it. That same image was shared by Amy Kremer, who is a Republican National Committee — National Committeewoman, and a co-founder of Women for Trump."
"And Kevin, I thought this was interesting because after she was called out for posting this fake image, she said, quote, 'I don't know where this photo came from and honestly, it doesn't matter. It is seared into my mind forever. There are people going through much worse than what is shown in this pic. So I'm leaving it because it is emblematic of the trauma and pain people are living through right now.' So that's a pretty rich text, I would say, because what it's telling us is, we're now in a world where we share things not because they're true, but because they're emblematic of the way that we feel."
Valuing the emotional resonance of a photo over its factual accuracy isn't limited to news events. It's a notion that's increasingly encouraged by phones and other tools people use to capture and edit everyday, personal images. Pictures of their kids, their honeymoon, a picnic with friends. A few months back, Wired spoke to Isaac Reynolds, the group product manager for Google's Pixel Camera, about Pixel's new AI tools that allow people to entirely alter photos they've taken.
Reynolds said, "It's about what you're remembering. When you define a memory as that there is a fallibility to it — you could have a true and perfect representation of a moment that felt completely fake and completely wrong. What some of these edits do is help you create the moment that is the way you remember it, that's authentic to your memory and to the greater context, but maybe isn't authentic to a particular millisecond."
As the lines between fake and real blur at accelerating speed, businesses and marketers face new challenges and opportunities. How will consumers' relationship with visual content evolve? What are the implications for brand authenticity in a world where "authentic" might mean "emotionally true" rather than "factually accurate"? Should we stop thinking of this as a problem to solve and start viewing it as a new reality to navigate?