Serendipity seekers
18 December 2024

In a twist on traditional Secret Santa exchanges, La Poste is transforming mail carriers into modern-day Christmas elves across two French villages. In Berrwiller, Alsace, and Roussillon, Provence, postal workers Simohamed and Josiane are adding an unexpected dimension to their daily routes this holiday season — not just delivering mail, but orchestrating a community-wide gift exchange. Residents place modest presents in their mailboxes, which the carriers collect and redistribute randomly to other households participating in the ‘Noel Surprise,’ creating serendipitous connections throughout the villages.

This initiative taps into something deeper than seasonal gift-giving — it’s about rekindling spontaneous human connections that are becoming increasingly rare. The element of surprise, with villagers not knowing which neighbor will receive their gift, adds a layer of excitement and anticipation. When Berrwiller tested the concept last year, two-thirds of residents participated, suggesting a strong appetite for fostering local bonds. The project demonstrates how institutions like La Poste can evolve beyond their core services to nurture the social fabric that keeps small communities vibrant.

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Domestic aesthetic
18 December 2024

Samsung is expanding access to premier contemporary art through a new partnership with Art Basel. The collaboration, launched as the art crowd flocked to Miami Beach for the annual fair, brings curated work from Art Basel's renowned exhibiting galleries directly to subscribers of the Samsung Art Store. The art can be displayed exclusively on The Frame — Samsung's 'lifestyle TV' that doubles as a digital canvas. The first collection launched with over 15 works, giving The Frame owners unprecedented access to pieces displayed at the December 2024 fair.

The partnership creates compelling value for both parties. For Samsung, it bolsters The Frame's position as a premium lifestyle product, offering customers exclusive access to contemporary artwork from leading galleries. For participating artists and galleries, the collaboration allows their art to reach a much wider audience than it otherwise would. Sure, Instagram has democratized art sharing beyond gallery walls, but The Frame's large-format display — which is matte and Pantone-validated — provides a more immersive way to experience art than any phone screen can deliver.

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Intervention seekers
17 December 2024

Train operator Avanti West Coast is putting a creative spin on public safety this holiday season. The company has launched “Safety Thirst,” a limited-edition 0.5% pale ale available on board its trains, aiming to promote responsible drinking among passengers during a time of year when alcohol-related accidents traditionally spike. Data from the Rail Safety and Standards Board reveals that accidents where intoxication was a potential factor increased by 45% during last year’s Christmas season — from tripping down stairs to falling over a platform edge or driving home from the station while under the influence.

The low-alcohol brew was created in partnership with Birmingham Brewing Company and comes in a can that draws inspiration from heritage railway wayfinding signage. Safety Thirst’s launch was accompanied by an Avanti West Coast staff choir performing a safety-themed version of Jingle Bells (“Keeps you steady, light and ready, full of festive cheer.”) The campaign has garnered support from both the Rail Safety and Standards Board and harm-reduction charity Drinkaware, which notes that around a third of people now use low and no-alcohol options to moderate their drinking.

Mirror mirror
16 December 2024

A new study published in The Lancet Oncology reveals a 79% rise in bowel cancer diagnoses among adults under 50 between 1990 and 2019. Rates climbed in 27 of 50 countries, with England experiencing one of the sharpest annual increases (3.6%), alongside New Zealand, Chile and Puerto Rico. Researchers attribute the surge to modern lifestyle factors such as junk food consumption, physical inactivity and obesity.

📈 Bowel cancer is now the third most diagnosed cancer globally and the second leading cause of cancer deaths, claiming 1.9 million lives in 2022. At the same time, deaths among younger adults surged by 28%, amplifying the urgent need for earlier screenings, public health initiatives and symptom awareness (rectal bleeding, abdominal pain, unexplained weight loss).

🪞 MIRROR MIRROR to the rescue
Health crises like this demand tools that make the future tangible and inspire immediate action. MIRROR MIRROR, one of the trends in our 2025 Trend Report, spotlights the opportunity for brands — in and outside the healthcare industry — to empower people with AI-powered tools and future-planning simulators that translate health risks into actionable, personal futures.

Two examples:
🕰️ AI-powered simulators: Death Clock projects life expectancy, identifies leading causes of death and delivers personalized recommendations based on over 1,200 scientific studies.
👵 Tech-powered awareness: CoppaFeel! harnessed TikTok's viral aging filters in its ‘Changing the Face of Breast Cancer’ campaign to challenge the misconception that breast cancer only impacts older women.

🩺 The bottom line? Early intervention becomes powerful when consumers can see and shape their (health) outcomes. In a chaotic, uncertain world, clarity is everything — and AI-driven mirroring provides just that. After all, acting on the future is easier when you can see your reflection today.

Korean or get eaten
13 December 2024

This week, Duolingo announced a collaboration with Netflix to prepare fans for the second season of Squid Game, the streaming platform’s popular Korean series, which premieres on 26 December 2024. This partnership inserts over 40 key show-related phrases into Duolingo’s Korean course, including “dalgona,” the candy featured in the first season, as well as familiar utterances like “let’s play a game,” and “you’ve been eliminated.”

Off-platform, the two companies have also created a TikTok filter based on the show’s Red Light, Green Light game, challenging users to test their Korean speaking skills to survive. To top it off, Duolingo released a Squid Game-inspired music video titled “Korean or Get Eaten,” threatening nudging users to complete their daily lessons.

Squid Game Season One was Netflix’s most successful original series launch ever. Since then, it’s been watched by over 330 million viewers for a combined 2.8 billion hours globally. The show’s widespread success birthed a cultural movement, turning previously obscure Korean candies and children’s games into a global phenomenon. Its stark departure from the saccharine image associated with conventional Korean media — think K-drama romcoms and K-pop idol groups — drew in new audiences and sparked interest in Korean culture among broader consumer groups.

South Korea has long leveraged its culture as a tool for international diplomacy and economic influence, and brands in the ecosystem have benefited — think the boom in Korean beauty, food and tourism. Netflix has actively tapped into the K-wave, leaning into Korean content to drive user acquisition and engagement and boost its global appeal. Conversely, Duolingo was previously a passive beneficiary of the popularity of Squid Game. Following the show’s 2021 debut, the language-learning app reported a 40% increase in Korean learners.

By officially partnering with Netflix for the launch of Squid Game Season Two, Duolingo is now an active participant in what promises to be another tentpole cultural moment. Which could cement Duolingo’s zeitgeisty cool while driving on-platform user activity, allowing it to hit both brand and business objectives. Beyond Squid Game and Korean culture, how might your brand actively shape or ride the cultural moments that speak to your audience?

Village squared
13 December 2024

The Singapore Land Authority, in partnership with dormitory provider TS Group and co-living brand The Assembly Place, is transforming a former primary school site into Singapore’s first intergenerational co-living space. Scheduled to open in 2025, it will feature 107 rooms with shared facilities designed to cater to older residents and students. Senior-focused amenities include ground-floor rooms with grab bars and fall detection sensors, along with on-site nurse aides and medical consultations. Other planned facilities include shared kitchens, a gym, a community garden and a pickleball court.

Intergenerational co-living models are growing worldwide, and the benefits are clear — they can solve housing problems while fostering meaningful social interactions between age cohorts. Singapore’s first facility of this kind seeks to offer a richer alternative to the country’s existing eldercare options, such as retirement kampungs, community care apartments and traditional assisted living facilities. The operators are also mulling a benefits program to facilitate cross-generational connections, offering rent discounts for young residents who contribute to senior community engagement efforts. 

Elder care remains a sensitive subject in Asian societies rooted in Confucian values, where filial piety — the obligation of children to care for their aging parents — is a cornerstone. Traditional reliance on family support has often stigmatized external eldercare solutions. However, societal shifts, including smaller households and challenges of the “sandwich generation,” are gradually changing perceptions. These shifts will likely only accelerate as more individuals opt for child-free lifestyles, necessitating new solutions in the decades to come.

Two weeks ago, we discussed how South Korea is adapting bathhouses to allow an aging population to maintain familiar practices. Similarly, this week’s intergenerational co-living space highlights the growing need for innovative solutions serving the silver generation their evolving needs. What role can your brand play?

Humanifesto
12 December 2024

Snapchat’s 850M monthly users aren’t just scrolling – they’re snapping, sharing, shaping culture and hopefully not screenshotting. 😉 The 2024 in a Snap report shows that AR-powered play, cultural relevance and real connections drive engagement across generations. Here are our report highlights, snapped short and sweet:

🏀 Fueling Sports Fandom: Fans spent 25M+ minutes on sports content within Snapchat's Spotlight globally, with 93% of US Snapchatters saying social media gets them closer to their favorite teams.
🌟 Sh(AR)ing is C(AR)ing: From Venom to Bojangles, Snapchat AR Lenses grabbed 5x more active attention than other platforms. 
💄 New Look, Who Dis? Beauty slayed with 113M Snapchatters trying on AR Lenses globally. Lipstick try-ons, as by e.l.f. Beauty, drove 16% higher playtime. 
🎶 Connection Through Music: Whether it’s Brat vibes or nostalgia hits like Friday I’m in Love, 79% of US Snapchatters are passionate about music.
🍔 Snackable Snaps: Foodies turned meals into moments, checking in 896M+ times at favorites like Taco Bell and Chick-fil-A.
🎂 Growing Up With Snapchat: Snap turned 13 this year, and its audience aged up, too: over 50% of US users are now 25+. No surprise that 118M+ hours of parent content were viewed globally.

Your takeaways for 2025:
🔮 While apps like BeReal fizzled out, Snapchat keeps its spark alive by embracing messiness, creativity and fun. How can your brand stay (pop-)culturally relevant and design experiences that make people stop, snap and share?

Reality check-in
12 December 2024

A Dutch refugee advocacy organization has created a provocative installation that challenges a common misconception about accommodations for asylum seekers. VluchtelingenWerk Nederland transformed a building in central Amsterdam into Hotel AZC — a mock emergency shelter that gives visitors a firsthand look at the stark reality faced by those seeking refuge in the Netherlands. The temporary exhibition, open on 12–13 December 2024, forcefully pushes back against the narrative that asylum seekers enjoy comfortable hotel stays.

The initiative comes at a time when approximately 36,000 asylum seekers, including 6,000 children, are housed in emergency shelters across the Netherlands. These asylum centers, AZC for short, are plagued by poor hygiene, noise pollution and a severe lack of privacy. Frequent relocations across the country contribute to stress, uncertainty and depression among residents. “We hear politicians pushing for austerity, and there are many misunderstandings about refugee accommodation in the Netherlands,” says Frank Candel of VluchtelingenWerk. “That’s why we’re inviting everyone to come see for themselves.” By making the invisible visible, the organization hopes to spark a more fact-based public dialogue about refugee housing conditions.

As concerns mount about AI’s role in amplifying false narratives, initiatives like Hotel AZC demonstrate how immersive, real-world experiences can effectively counter digital disinformation. The power of firsthand observation — seeing, hearing and feeling the reality of emergency shelters or any other contested subject — creates an emotional connection that algorithms can’t replicate.

Nailing empathy
10 December 2024

Could wearing nail polish help solve toxic masculinity and men’s mental health crisis? It could be a start. Hard As Nails, launched on 4 December 2024 by social innovation expert Sam Conniff and inclusion consultant Daniele Fiandaca, brings men into nail salons to document their experiences with this small yet bold step outside gender norms. A pilot program showed 80% of participants discussed breaking free from rigid masculine expectations, and 75% had meaningful conversations about mental health and allyship they would otherwise avoid.

The project began when Conniff got his nails done for a Harry Styles concert. It evolved into exploring how minor acts of gender nonconformity can create ripple effects. Instead of directly confronting toxic masculinity, Hard As Nails focuses on increasing empathy and openness among male participants. And it seems to be working: 80% of the men involved found their experience sparked more supportive and curious reactions from others than they’d anticipated, and 65% experienced emotional release and joy from challenging norms.

While social media and popular culture have made discussions about gender identity more mainstream, many men still feel disconnected from those dialogues. By focusing on something physical and accessible — a coat of polish — Hard As Nails offers a novel way to engage. Beyond obvious partnerships with beauty and grooming brands, organizations in male-dominated industries like construction, engineering and finance could leverage similar concepts to spark internal dialogues about masculinity and workplace culture. A construction company, for example, might launch a “Tough As Nails” day where site workers get manicures while discussing workplace safety and mental health, effectively linking physical and emotional protection.

Serendipity seekers
10 December 2024

Turns out, Gen Z and Millennials are swiping less and strolling more. According to the 2024 American Express Shop Small Impact Study, 90% of young consumers in the US have discovered a small business simply by wandering their neighborhoods — outranking the 80% who find new favorites via social media.

This post-pandemic shift to IRL discovery reflects a craving for deeper, more authentic connections — a contrast to the endless scroll of social commerce. It’s a welcome trend for small businesses: 86% of owners say they rely on community support to thrive, and 68% of Gen Z and Millennials plan to shop at small businesses this holiday season.

In a tech-saturated, algorithm-driven world, proximity breeds possibility. So, while social conversions might win on metrics, brands are seeking to build local relevancy and consumers are hungry for surprise and unpredictability. Heading into 2025, how will you design for serendipitous discovery?

DTC × Direct-to-Rebuild
10 December 2024

A new fashion brand aims to produce premium, family-oriented clothing while rebuilding economic opportunities in Aleppo. Shami Family, co-founded by Syrian craftsman Mohanad Shami and Dutch entrepreneur Stefan Peinemann, recently unveiled its first collection of luxury tracksuits made from 100% Syrian cotton. The Rotterdam-based brand will establish a production studio in Aleppo in the coming year, creating stable employment for local artisans in a region renowned for its textile heritage.

The venture, launched just weeks before the Assad regime was overthrown, bypasses traditional NGO structures to directly reinvest profits into Aleppo’s community. Shami Family’s strategy aligns with a demand for transparency in fashion supply chains while showcasing how brands can meaningfully engage with regions typically overlooked by the industry. “Our choice of Syria isn’t just practical, it’s a powerful signal to other entrepreneurs about reconsidering where and with whom they produce,” Peinemann told De Ondernemer.

It’s also a powerful story for the brand’s customers to share — Aleppo isn’t an answer anyone expects after asking a friend where their new tracksuit is from. As Syria and other countries rebuild their economies from the wreckage of war and oppression, it’s a model that could inspire other brands to explore how unorthodox manufacturing decisions could drive direct, positive change in communities with deep craftsmanship traditions but limited opportunities. DTC × Direct-to-Rebuild?

Credibility creators
9 December 2024

Influencers shape public discourse daily, but there’s a problem: two-thirds skip rigorous fact-checking, according to a recent UNESCO report, with 42% gauging credibility by likes and shares and others trusting content simply because their friends shared it. But, according to UNESCO’s survey, they’re open to improvement. Nearly three-quarters want to learn how to verify information properly.

Addressing that critical verification gap, UNESCO and the Knight Center for Journalism in the Americas have launched a free, month-long global course created by media literacy experts and leading influencers, available in English, French, Spanish and Portuguese. The initiative has already drawn over 9,000 participants from 160 countries, aiming to equip creators with essential skills in source verification, disinformation detection and collaboration with traditional media outlets.

Beyond addressing immediate concerns about the spread of disinformation, the program suggests a future where digital influencers could serve as more reliable bridges between news sources and their audiences, potentially transforming how verified information flows through social media channels. For brands that champion knowledge and trust, supporting this shift is an opportunity to foster a more informed society — wherever people choose to get their news.

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Sniff, rip & wrap
6 December 2024

Marking the start of the holiday season, Singapore-based grocery chain FairPrice Group set up interactive billboards made from food-scented gift wrappers outside its Clarke Quay outlet. The wrapping paper, adorned with Christmas-themed food motifs, features distinctive scents such as Cherry Pie, Christmas Salad and Raspberry Chocolate. From mid-November, passersby can tear off sheets to take home. Inside the store, shoppers are also invited to sample the dishes that inspired the designs, and enjoy scheduled performances of Christmas carols.

Multi-sensorial is the name of the game. Earlier in November, recreational destination Sentosa Island debuted a “sensorial wallscape” incorporating scent and sound in Singapore’s Dhoby Ghaut train station. And remember those eye-catching mango-scented newspapers by India-based Swiggy Instamart from earlier in the year.

A study released in October 2024 revealed that 42% of global consumers identified their most enjoyable experience from the previous week as occurring in the physical world, compared to just 15% in the digital realm. Consumers feeling the brain rot caused by highly digital lifestyles will appreciate real-world encounters that re-awaken their physical senses. The serendipitous nature of unexpected, multi-sensorial experiences encountered during daily routines also evokes surprise and delight — a premier factor in driving consumer loyalty. How might your brand turn consumers’ real-world surroundings into a multi-sensorial playground?

Centaur strength
6 December 2024

Hyundai Motor and Kia Robotics have introduced the X-ble Shoulder, a wearable robot designed to support overhead tasks and reduce musculoskeletal strain. No batteries required! The device alleviates shoulder load by 60% and deltoid muscle activity by 30%, improving worker comfort and safety in a wide range of industries, including construction, shipbuilding, aviation, agriculture and automotive manufacturing.

Globally, 37% of those polled believe AI and robotics will improve their jobs, but almost the same percentage (36%) expect their jobs to be replaced in the coming years. The X-ble Shoulder offers a more balanced and hopeful vision of centaurs — human-machine collaborations that augment an individual’s abilities. It’s geared towards another major upheaval in labor dynamics, too: Hyundai and Kia are focusing on the benefits of wearable robots for older workers, noting that worldwide, 150 million jobs will shift to workers over the age of 55 by 2030.

While the X-ble Shoulder is primarily designed for industrial applications, potential B2C adaptations are easy to envision. In August 2024, Skip and Arc’teryx unveiled an AI-powered exoskeleton knee attachment for hiking pants, marking a transition from mobility aids as purely medical devices to lifestyle products. How will you use the latest technologies to enhance the human experience? Think productivity boosters, safety assistance, lifestyle power-ups, and more 🦾

The X-ble Shoulder is set for release in South Korea in early 2025, with global expansion in the pipeline. Planned future developments include the X-ble Waist for lifting tasks and the X-ble MEX for rehabilitation of walking impairments.

Read, relax, repeat
5 December 2024

In a literary twist on the Advent calendar, public libraries across Canada are offering bundles of 24 individually wrapped books, curating selections for different age groups. Montreal’s Bibliothèque Saint-Charles, for example, created bundles for kids six and under and seven through nine, as well as for adults. Anyone with a library card could pick up their neatly packaged stack starting November 30th, and all 45 bundles were picked up within hours.

Book bundles sprung up during pandemic lockdowns, when libraries assembled reading material for curbside pickup, with selections tailored to a patron’s requests or interests, or based on a general theme or vibe. Some librarians merged the concept with Advent calendars, which have long eclipsed their 19th-century Lutheran background to become a commercial mainstay of the holiday landscape.

A bundle of books, offered at no charge, counters December’s inescapable fixation on toys and shopping. Wrapping paper adds a layer of surprise and excitement to regular library books, while unwrapping one read a day creates a new holiday ritual that offers both children and adults a recurring moment of quiet during a hectic time of year. Judging from how fast stocks were depleted at participating libraries, people are eager to embrace alternatives to conventional customs — especially ones that help them slow down.

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