When pulling up to the drive-thru terminal at Checkers, Spanish speakers no longer have to switch to English to order their burgers and fries. The US fast food chain automatically recognizes whether a customer is conversing in English or Spanish and responds accordingly — all thanks to the power of conversational AI developed by Hi Auto, which specializes in solutions for quick-service restaurants.
Hi Auto's new bilingual AI feature enables drive-thru restaurants to take spoken orders from Spanish-speaking customers accurately and in real-time. The roll-out at Checkers and sister brand Rally's builds on English drive-thru voice AI ordering that was previously installed at hundreds of the chains' locations.
