In an industry often criticized for underpaying and exploiting its workforce, Amsterdam-based delivery platform Sparqle is breaking new ground by prioritizing the needs and well-being of its riders. Launched last week after being in stealth mode, the company is active in 20 of the Netherlands' largest cities and aims to revolutionize Europe's last-mile delivery sector with its rider-centric approach.
Sparqle's 'Riders First' philosophy ensures that every decision made by the company is designed to benefit its delivery workers. From offering a choice between freelance arrangements and fixed employment contracts to hooking riders up with insurance and paid leave, Sparqle is committed to improving working conditions for riders.
A standout feature is the elimination of 'multi-apping,' allowing riders to work with various clients from within a single app. In addition, Sparqle offers riders the option to lease delivery bikes, with those on fixed contracts getting access to a bike free of charge. The company also claims to pay up to 40% more than other delivery apps.
