The Future of Experiences

Morning: trend briefing
14 May 2019  •  New York  •  09:00 - 12:30

Save your seat »

Join senior analysts from our New York office on Tuesday, 14 May to explore The Future of Experiences at Metrograph.

Sharing fresh insights from our full-day flagship event in Amsterdam, Maxwell Luthy and Lisa Feierstein will present 10 emerging consumer trends set to place in-person experiences at the center of B2C brand and marketing strategies worldwide.

What 14 May will bring

  • 1 Insight

    Explore the consumer trends redefining in-person experiences and the real-world innovations driving them.

  • 2 Inspiration

    Get inspired to deliver world-class in-person experiences for your customers and clients.


  • 08:15


    Grab a light breakfast and get ready!

  • 09:00

    10 trends defining the Future of Experiences part I

    Join Director of Trends & Insights Maxwell Luthy as he presents 5 consumer trends – from FANTASY IRL to HIDDEN SUMMITS – reshaping behaviours, mindsets and expectations around in-person customer experiences.

  • 10:15


    Pause and refresh.

  • 10:45

    10 trends defining the Future of Experiences part II

    Consumers are extremely demanding when it comes to brands. They expect them to relentlessly improve their offering, minimize environmental impact and be free of social sin. To fall short of ethical standards (ancient and emerging) is the big risk for all professionals in every industry.

    Senior Strategist Lisa Feierstein will explore the 5 trends – from UNEARTHLY IMPACT to VILLAGE SQUARED – that reveal the new standard in customer experiences with purpose, meaning and authenticity.

  • 11:45

    Wrap up

    A quick-fire review of the key themes and learnings from the day.


Save your seat from $166

For group bookings please contact our Business Development Director, Octavia Francis, at

For logistical questions or payment queries please contact our New York Event Manager, Anton Björklund, at

Want more?

In New York, you’ll see critical trends, and you’ll leave with practical takeaways.

But should you want more, our full-day flagship event in Amsterdam on Wednesday, 8 May will equip you with the tools to develop and launch winning in-person experiences, time and again!



Metrograph is a boutique two-screen theatre and event space on Manhattan’s Lower East Side.

2019 confirmed attendees

Past feedback

  • “Impressive”

    “An impressive set of keynotes offering valuable customer insights, raising provocative questions and leaving us with lots to think about! ”

  • “Big-picture”

    “Clear, pragmatic, inspiring actionable content and tons of big-picture trend thinking. What else can I say? The future looks bright today! ”

  • “Totally valuable”

    “An opportunity to view our customers in a new light by taking a fresh look at the world they are living in; totally valuable and we will be back for more! ”

  • “Enjoyed it!”

    “An inspiring day of trends and a tour of trend-driven innovations picking up speed in key markets. I know our team got a huge amount out of the day. We thoroughly enjoyed it! ”

  • “So important”

    “It's so important to think about the future; for our clients; for their customers; events like this enable us to do that in a very focused and efficient way!”

  • “Great stuff”

    “We explored many new trends and, more than that, can now work with the Consumer Trend Canvas and find new ways to apply them to our work! Great stuff.”

  • “Exceeded expectations!”

    “All sessions were great with fantastic delivery from a lively set of speakers offering lots of inspiring ideas and valuable insights. Now, back to the office! ”

  • “One word: awesome!”

    “From the venue to the speakers, to the consumer trends presented, it was an awesome day from beginning to end.”

  • “Super inspiring”

    “I will thank my boss for a super actionable, inspiring day. We are leaving with so much to work with!”

  • “Brilliant content”

    “Brilliant conference content but the real trick is TrendWatching’s ability to make it relevant to the audience.”

  • “Head spinning”

    “My head is spinning with all the trend goodies. Can't wait to dig into the decks and share the love!”

  • “Expectations surpassed”

    “Very impressed by the breadth and balance of content presented. My already high expectations were met, and surpassed! ”


Questions? Comments? Contact our New York Event Manager, Anton Björklund

Email Anton

Full-day flagship event

  • Amsterdam // SOLD OUT

    The Future of Experiences | Keynote + workshop
    8 may 2019

    Find out more