LIVE– We're hosting a stand at Voxburner's YMS NYC!

Voxburner’s Youth Marketing Strategy is heading back to NYC for a fourth year for the biggest coming together of the youth marketing industry in the US. Join 800+ brands, agencies, non-profits, colleges, media owners and youth organisations for a 2 day festival in Brooklyn, with speakers including Dunkin’ Brands, Ticketmaster, Pandora, Guinness World Records, TBWA Worldwide, The Economist, Movember Foundation, CVS,, Mashable and ASOS. We’ve also got an exclusive discount code – just enter TREND20 when booking your tickets.

Premium – July Snapshot published!

This month, the focus was all on Cannes Lions. Now that the excitement has just about subsided it’s time to put the award winners into perspective. In this feature we highlight some stand-out innovations and the key consumer trends that made an impact at the festival. Premium clients are busy exploring how Gillette, Tigo-Une, Sberbank and more can inspire their 2018 strategy. Why aren’t you?

UM Labs on using Premium to wow their clients

“I’ve been a fan of yours since 2007”, says Rasha Rteil, Head of Innovation MENA at UM Labs in the United Arab Emirates”. “We now use your Premium foresight in many key areas: matching brand objectives with consumer trends, validation that we use to encourage clients to be brave and green light create media strategies, promoting an internal culture of innovation through workshops and commissioning you to create trend-led content for our thought leadership report series.” Check out the full story here.

JOBS: We're hiring in Amsterdam & London

Our London Office is looking for a Chief of Staff to work directly with the senior team to help us continue our rapid global growth, as well as a Business Development Director to develop and deploy innovative sales strategies to bring home the bacon (or baked goods, if you’re a vegetarian). In Amsterdam? A Network Co-ordinator Intern to work with our global network of spotters, and a Junior Front-End Developer to help us maintain and grow all of the TW network. Interested? Get in touch.

The Future of Customer Experience in Asia is live!

So, it’s here. Our regional spotlight will take you through the full Asian picture, providing you the rulebook for succeeding in the world’s most competitive Customer Experience Economy, as well as the best-in-class innovations that are hitting it out of the Asian CX ballpark – from brands such as WeChat to SamsungApple to Alibaba and more. Read it now.

TW:IN – the latest PULSE is now live

Powered by tw:in, TrendWatching’s Insight Network, our Spotters on the ground have provided first-hand insights surrounding the SAVING or SEIZING of local consumers’ attention – with 9 dispatches collated from Warsaw to WellingtonFeaturing brands such as McDonalds, Air New Zealand, Santander and more. Check it out.


QUARTERLY: Have you checked out our LinkedIn group?

Since the release of The Future of Customer Experience, we’ve been discussing the key issues over in our LinkedIn Group. On the platform? Come and join the discussion.

LIVE – 3 more speaking gigs

June and July: for many people, that means summer holidays. Not for our speakers, though. Last week, Henry Mason delivered a talk at Improbable – arguably the hottest start-up in the game at the minute, while the beginning of July sees Vicki Loomes head to Millennium Point in Birmingham and David Mattin raises a glass (and some big ideas) at Moët Hennessey’s offices in Paris. Want one of our experts at your event or offices? Get in touch.

TEAM WEEK – it's a wrap

Since the turn of the year, TrendWatching has been growing at a rapid rate. This week, new starters from our New York and Singapore offices packed their bags for Europe, as Amsterdam and London played host to a week of socialising, strategising and summer sun. Not a bad way to get the creative juices flowing, I think you’ll agree!

QUARTERLY – Meet Sav-R and Seiz-R

Over on our Facebook page, you can meet two characters that embody either side of the Future of CX: Sav-R and Seiz-R. These two all-seeing, all-knowing robots will be at your beck and call over the coming weeks to answer YOUR questions about saving attention, seizing attention, and succeeding in navigating 2017, 2018 and beyond. Make sure you’re following, so you can join the debate.

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