Latest Trend Briefing - September 2014

THE FUTURE OF CUSTOMER SERVICE

Five trends that will redefine great service in 2015 and beyond.

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Upcoming Trends

Latest Regional Trend Bulletins

Asia

August 2014

LOCALIZASIAN

Why 'by Asia, from Asia, for Asia' is the region's hottest consumption story.

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South & Central America

August 2014

ONLIFE MANAGEMENT

Latin American consumers are embracing advice and tools to help manage their connected selves.

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Africa

August 2014

AFRICONSUMPTION

Pan-African consumerism for the 21st century.

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